Toll free numbers allow customers to call businesses without being charged. The receiving party, typically a business, pays for the call instead. These numbers help companies offer free and professional communication across regions. Toll free codes include 800, 888, 877, 866, 855, 844, and 833. With providers like TollFreeForwarding, toll free numbers come with added features such as call scheduling, IVR menus, and personalized greetings to enhance customer service and brand credibility.
A Virtual PBX (Private Branch Exchange) is a cloud-based phone system that routes calls without the need for on-site hardware. It allows businesses to manage multiple extensions, automated attendants, voicemail, and call routing through a web portal. Employees can answer business calls from anywhere, using mobile or desktop devices. Ideal for remote or growing teams, Virtual PBX solutions deliver flexibility, lower operational costs, and a professional communication experience without traditional telecom infrastructure.
A VoIP Dialer is a software application that enables users to make phone calls over the internet using Voice over IP (VoIP) technology. Designed for call centers, sales teams, and customer service, it automates dialing processes, reduces manual effort, and increases call efficiency. VoIP dialers support features like auto-dialing, predictive dialing, call recording, and real-time analytics. Compatible with both desktop and mobile devices, they help businesses streamline communication, boost productivity, and reduce telephony costs.
DID (Direct Inward Dialing) numbers are virtual phone lines that allow callers to reach specific extensions or departments directly, bypassing a central operator. Used in VoIP-based PBX systems, DID numbers help streamline inbound calling and reduce the need for physical lines. They’re commonly used in call centers, remote offices, and multinational teams. With cloud integration, calls to a DID number can be forwarded anywhere in the world, enabling efficient, location-independent communication.
Softswitches are software-based systems that manage and route voice, video, and data traffic over IP networks. Acting as the digital core of VoIP infrastructure, softswitches replace traditional telephone exchange hardware. Class 4 softswitches handle long-distance traffic, while Class 5 serve end users with services like voicemail, call forwarding, and billing. Scalable and cost-effective, softswitches are essential for telecom operators, VoIP providers, and enterprises seeking smart, high-performance connectivity solutions.
eSIM technology replaces traditional physical SIM cards with a built-in, programmable chip embedded in smartphones, tablets, or IoT devices. Users can activate mobile plans, switch carriers, and manage profiles directly from their devices—without swapping cards. eSIMs support multiple networks, offer better device design flexibility, and are ideal for travelers, dual-SIM users, and remote management. As a modern solution, eSIM ensures faster, more secure, and seamless mobile connectivity for both personal and enterprise use.
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Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours.
Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up.
Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time.
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